Refund Policy
Return & Refund Policy
At GiftMax.in, we strive to deliver high-quality products to our customers. However, if you receive a damaged or defective product, we’re here to help.
Eligibility for Returns:
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You can request a return within 7 days of receiving your order.
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Returns are only accepted for damaged or defective products.
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The product must be in its original condition, unused, and in the original packaging.
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Proof of damage (photo/video) must be provided while requesting the return.
How to Request a Return:
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Email us at admin@giftmax.in within 7 days of receiving your order.
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Could you include your order number, clear images/videos of the damaged product, and a short description?
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Our support team will review your request and guide you through the return process.
Refund Process:
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Once your return is approved and the product is received, we will initiate a full refund to your original payment method.
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Refunds are processed within 3-7 business days after receiving the returned item.
Note:
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No returns or refunds will be accepted after 7 days of delivery.
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Products damaged due to misuse, mishandling, or negligence are not eligible for return or refund.
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Return shipping charges (if applicable) will be communicated during the return process.
